Operationalizing Product Experience Town Halls
How do you unify a distributed team during a leadership crisis? I created quarterly town halls that went from zero to 9/10+ satisfaction scores, becoming the cultural foundation for DocuSign's Product Experience org.
Elevating Design Visibility with the Monthly Experience Review
What happens when 100+ designers have no way to connect with senior leadership? I created one forum that eliminated design silos and transformed executive buy-in at DocuSign.
Creating Sustainable DesignOps Rituals to Improve Team Health
How do you scale a rapidly growing design team without burning people out? I designed three simple rituals that cut meetings by 25% and became DocuSign's blueprint for healthy team operations.